Privacy Policy

General

This privacy policy sets out how Trydanol Energy Solutions Cyf. (TESC) uses and protects any information that you give to us when using our website.

TESC may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 03/10/2021.

TESC is committed to safeguarding the privacy of your information in accordance with the principles below:

We will only collect and use your information where we have lawful grounds and legitimate business reasons to do so;
We will be transparent in our dealings with you, and will tell you how we will collect and use your information;
If we have collected your information for a particular purpose we will not use it for anything else unless you have been informed and, where relevant, your permission obtained;
We will not ask for more information than we need for the purposes for which we are collecting it;
We will update our records when you inform us that your details have changed;
We will observe the rights granted to you under applicable privacy and data protection laws and we will ensure that any queries relating to privacy issues are dealt with promptly and transparently;

Collection and use of information

Visitors to our website and use of cookies

When someone visits www.trydanolenergy.solutions we collect standard internet log information and details of visitor type to understand the traffic and numbers of visitors to various parts of the Site in accordance with our Cookie Policy.

This information is collected in summary form and does not distinguish any person or gather Personal Information.

We use the personal information we collect to respond to online queries, to supply requested information on TESC projects or opportunities for the specific purpose stated on forms on this website.

Inquiries by e-mail

We will only use Personal Information provided to us via e-mail inquiries to respond to your inquiry or to manage our business association with you or your company. We may also collect your name, title, company, address, and contact information including phone number and e-mail address and any information which you send to us or post on our Site, such as when you make an request through our website. We will only use this information to contact you in order to answer your queries and needs. TESC does not use the information provided in such requests to create personal summaries nor does it divulge the data to anyone other than those in the Company who are appropriate to provide you a answer.

E-mail monitoring or blocking software may be used for security purposes.

UK General Data Protection Regulation

All personal contact details provided will held in confidence by TESC. All personal contact details provided will be subject to control of the General Data Protection Regulation (GDPR) administered Information Commissioner's Office, a UK Government body. More information may be found at Home | ICO

The UK GDPR provides the following rights in relation to the data you provide:

The right to be informed;
The right of access;
The right to rectification;
The right to erasure;
The right to restrict processing;
The right to data portability;
The right to object;
Rights in relation to automated decision making and profiling.

Sharing and processing of personal information

TESC may share your Personal Information with our affiliates. We will share your Personal Information with third parties only in the ways that are described in this privacy policy. The TESC may share summary information on the use of our Website with third parties as described in our Cookie Policy. TESC will not divulge your specific Personal Information to any third party. We may engage third parties and service providers to process data on our behalf and to enable or subcontract parts of the operation of the Site or our business.

We may also disclose your Personal Information:

as required by UK law, such as to comply with a summons, or similar legal process;
when we believe in good faith that disclosure is necessary to protect our employees, safety , rights or property to protect your security or the security of others, investigate fraud, or respond to a government request, or in association with real or threatened legal action;
if TESC is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via a prominent notice on our Site of any change in ownership or uses of your Personal Information, as well as any choices you may have regarding your Personal Information,

Security of personal data

The security of your Personal Data is important to us. We follow what we believe to be applicable requirements to protect the Personal Data submitted to us, both during communication and once it arrives with us. As no method of transmission over the Internet, or method of electronic storage, is 100% secure, however, we cannot guarantee its absolute security. We will use what we believe to be sensible safety measures to safeguard your Personal Data against unlawful use. Please be cautious whenever sending Personal Data to us via e-mail. E-mail is generally not a protected means of conveying data. We therefore cannot ensure that this data will not be lost or used in a dishonest way and we urge the use of e-mail encryption to connect with us.

Enforcement

The purpose of this Privacy Policy is to set out the standards regulating the use of personal data you provide to us and any data that we obtain about you. TESC complies with this Privacy Policy as well as applicable private sector data protection laws such as the UK Data Protection Act. When we receive official written requests, inquiries or grievances, we will contact the person who issued the message to follow up. We will work with the Information Commissioner's Office, to resolve any complaints or issues regarding the transfer of personal data that we cannot resolve directly with the complainant.

Third party links and sites

Links to external/third party sites

Our Website may contain links to other web sites or services which are outside our control and are not detailed in this Privacy Statement. If you access or share data to other sites using the links provided, the operators of these sites may collect data from you which will be used by them in agreement with their privacy policy; these may differ from ours. We are not accountable for the privacy standards and practices of third parties and we do not accept any obligation or liability for the privacy practices of such third party websites and your use of such websites is at your own risk.

Social media widgets

Our Website includes Social Media Features, such as the LinkedIn and Twitter buttons and widgets, such as the Share this button or interactive mini-programs that run on our site. These Features may collect your IP address, which page you are visiting on our site, and may set a cookie to enable the Feature to function properly. Please see our Cookie Policy for more information and for more information about cookies in general visit www.allaboutcookies.org.

Social Media Features and Widgets are either hosted by a third party or hosted directly on our Site. Your interactions with these Features are governed by the privacy policy of the company providing it. Personal Information that you provide to TESC via social media accounts is collected on those sites to capture conversations (e.g. questions and answers, comments, retweets) between you and the Company. It may be used to respond to inquiries, or for statistical, evaluation and reporting purposes. Comments posted that violate UK or any other applicable local law will be deleted and disclosed to law enforcement authorities. Comments that violate our comment policy will also be deleted.